Softs Solution Service ("we", "us", or "our") operates the website https://softssolutionservice.com and provides IT training, internship, and placement-related services in Ahmedabad, Gujarat, India. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or submitting an enquiry, you agree to this Privacy Policy. If you do not agree, please do not use our website or share your personal details with us.

1. Who we are

Data controller: Softs Solution Service

• Address: A-501, Ganesh Plaza, Navrangpura, Ahmedabad, Gujarat 380009, India
• Email: [email protected]
• Phone: +91-7984425252

2. Information we collect

We may collect the following types of information:

Information you provide to us

• Name, email address, phone number, and city
• Course, internship, or training programme you are interested in
• Messages you send through contact forms, inquiry forms, WhatsApp, email, or phone calls
• Education or career details you share when applying for courses, internships, or placement support

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referral source (how you reached our site)
• Cookie and similar technology data as described in Section 5

3. How we use your information

We use personal information to:

• Respond to your enquiries about courses, internships, workshops, and placements
• Provide training-related services you request or register for
• Call, email, or message you regarding admissions, schedules, fees, or follow-ups you have requested
• Improve our website, content, and student experience
• Send important service updates (not unsolicited spam without your consent where required by law)
• Meet legal, regulatory, or accounting requirements
• Protect our website, users, and business from fraud or misuse

4. Legal basis (where applicable)

Depending on the situation, we process your data based on:

• Your consent — for example, when you submit a form or agree to be contacted
• Contract or pre-contract steps — when you apply for or enrol in a programme
• Legitimate interests — to operate and improve our training institute and website
• Legal obligation — when we must retain or disclose information under applicable law

5. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use our pages. We may use tools such as Google Analytics or Google Tag Manager to analyse website performance.

• Essential cookies — needed for basic site functions and security
• Analytics cookies — help us understand visitor behaviour in aggregate form
• Marketing cookies — may be used where we run advertising campaigns (for example, Google Ads landing pages)

You can control or delete cookies through your browser settings. Blocking cookies may affect some features of the website.

6. Sharing your information

We do not sell your personal information. We may share data only when necessary:

• With trusted service providers (hosting, email, SMS, payment, or CRM tools) who process data on our behalf under confidentiality obligations
• With placement partners or employers only when relevant to your training or job application and with your knowledge
• When required by law, court order, or government authority
• To protect the rights, safety, and property of Softs Solution Service, our students, or the public

7. Data retention

We keep personal information only for as long as needed for the purposes described above — for example, to handle your enquiry, manage enrolment, or comply with tax and record-keeping laws. When data is no longer required, we delete or anonymise it where reasonably possible.

8. Data security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. Please avoid sending highly sensitive information (such as passwords or full payment card details) through unsecured channels.

9. Your rights

Subject to applicable Indian law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information where we have no lawful reason to keep it
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority if you believe your rights have been violated

To exercise these rights, contact us using the details in Section 13. We may need to verify your identity before responding.

10. Third-party links

Our website may link to external sites (for example, social media, maps, or partner resources). We are not responsible for the privacy practices of those websites. Please review their policies before sharing personal information with them.

11. Children's privacy

Our services are intended for students and adults seeking professional IT training. We do not knowingly collect personal information from children under 13 without appropriate parental consent. If you believe a child has provided us data without consent, please contact us and we will take steps to remove it.

12. Changes to this policy

We may update this Privacy Policy from time to time by posting the revised version on this page. Continued use of our website after changes are posted means you accept the updated policy.

13. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us:

You may also use our contact page to reach us.

Last updated: June 5, 2026